Last updated: November 2026
Distance Sales Agreement
This page contains the Pre-Information Form and the Distance Sales Agreement for digital services bought on pixcharp.com. You accept it by ticking the box on the payment form. The Turkish version prevails.
1. Parties
SELLER Legal name: Barış Hasan Topal (Şahıs Şirketi) Address: Altınşehir Mahallesi, Melek Sokak, Murat Apartmanı No: 20/12, Başakşehir / İstanbul Tax office / number: Başakşehir Vergi Dairesi / 8511242600 Phone: 0537 917 70 71 Email: hello@pixcharp.com Web: https://pixcharp.com BUYER The person or company who gives their name, email address, phone and billing address on the payment form (the “Buyer”).
2. Subject
This agreement sets out the rights and obligations of the parties for the sale and performance of the digital service the Buyer orders online on pixcharp.com (the Harem Gold API subscription and other Pixcharp digital products), under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
3. Pre-information
The Buyer confirms that before ordering they read and accepted online, on the product page, the payment form and this text, the Seller's name and contact details, the main features of the service, the total price including taxes, payment and performance terms, the access period, any renewal and cancellation terms, and the right of withdrawal.
4. Service, price and payment
The plan name, monthly request quota, per-minute rate limit and price are shown on the product page and the payment screen when ordering. The price shown is the total including taxes and is charged in the currency stated on the payment screen. Payment is taken by card through the infrastructure of iyzico Ödeme Hizmetleri A.Ş. Card details are processed by iyzico; the Seller does not see or store them. Where the payment screen states a one-time payment, the fee is charged once and gives 30 days of access; access then ends by itself, nothing is charged automatically, and the Buyer may extend by buying the same plan again. Where it states an automatically renewing subscription (credit cards only), the fee is charged every month on the same card until the Buyer cancels; if a renewal cannot be charged, access may be suspended.
5. Delivery and performance
The service is performed digitally; there is no physical delivery. Once payment is approved, the API account is created automatically and a sign-in link to the customer dashboard is sent to the Buyer's email address. This usually takes a few minutes; the Buyer is informed if there is a technical issue. Performance never takes longer than 30 days.
6. Right of withdrawal
The Buyer may withdraw within 14 days of the contract without giving a reason. However, under Article 15/1-(ğ) and (h) of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly online or started with the Buyer's approval before the withdrawal period ends. On the payment form the Buyer asks for the service to start as soon as payment is approved and confirms they understand that the right of withdrawal ends once the API account is created. If the API account has not been created yet, the Buyer may send a withdrawal notice to hello@pixcharp.com; the amount paid is then refunded to the same card within 14 days of the notice.
7. End of access and cancellation
Access bought with a one-time payment ends by itself after its 30-day period. The Buyer may cancel an automatically renewing subscription at any time with “Cancel subscription” in the API customer dashboard or by writing to hello@pixcharp.com; cancellation stops future renewals and access continues until the end of the paid period. Refund terms are in the Delivery and Returns Policy.
8. Obligations
The Seller provides the service with the features and limits stated on the product page. The Buyer gives accurate information on the payment form, keeps API keys secure and uses the service in line with the Terms of Service.
9. Disputes
The Buyer may first send complaints to hello@pixcharp.com. Disputes arising from this agreement go to the Consumer Arbitration Committee of the Buyer's place of residence or purchase within the monetary limits announced each year by the Ministry of Trade, and to Consumer Courts above those limits.
10. Entry into force
The Buyer accepts all terms of this agreement by ticking the box on the payment form and completing payment. The agreement is concluded when payment is approved. The text stays available on this page, and a copy is emailed to the Buyer on request.